Shipping Policy:
- We offer shipping throughout Pakistan, and delivery times may vary depending on your location.
- Shipping costs are calculated based on the weight of the order and the delivery location.
- Orders are usually processed within 24-48 hours and shipped within 3-5 business days.
- In case of any unforeseen circumstances, such as natural disasters or strikes, shipping times may be delayed.
- Customers will receive a tracking number via email or SMS, which can be used to track the delivery status of their order.
- Downloadable software products
- Some health and personal care items
Return Policy:
- We take great pride in our products and want our customers to be completely satisfied with their purchase.
- If you are not satisfied with your order, you may return it within 7 days of delivery.
- To be eligible for a return, the product must be in its original packaging, unopened and in its original condition.
- To initiate a return, please contact our customer service team via email or phone and provide your order details.
- Once we receive the returned product, we will inspect it and notify you of the status of your refund.
- If your return is approved, we will issue a refund to your original method of payment, excluding the shipping cost.
- Refunds may take up to 7-10 business days to reflect in your account, depending on your bank or payment provider.
- We do not accept returns or refunds for products that have been opened or used, unless there is a quality issue with the product.
- If you receive a damaged or defective product, please contact our customer service team within 24 hours of delivery for a replacement or refund.
We strive to provide our customers with the best possible service and quality products. If you have any questions or concerns regarding our shipping or return policy, please do not hesitate to contact us.